{"id":14101,"date":"2022-10-18T11:09:28","date_gmt":"2022-10-18T11:09:28","guid":{"rendered":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/?page_id=14101"},"modified":"2022-10-18T11:11:32","modified_gmt":"2022-10-18T11:11:32","slug":"livro-de-reclamacoes-eletronico","status":"publish","type":"page","link":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/livro-de-reclamacoes-eletronico\/","title":{"rendered":"Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14101\" class=\"elementor elementor-14101\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-94cd42e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"94cd42e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3190f89\" data-id=\"3190f89\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b9a4421 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b9a4421\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-26b2fa3\" data-id=\"26b2fa3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bba7600 elementor-widget elementor-widget-heading\" data-id=\"bba7600\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.8 - 02-10-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Livro de Reclama\u00e7\u00f5es Electr\u00f3nico<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e18378 elementor-widget elementor-widget-text-editor\" data-id=\"4e18378\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.7.8 - 02-10-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>O Decreto-Lei n.\u00ba 74\/2017, de 21 de junho, veio instituir a obrigatoriedade de exist\u00eancia do Livro de Reclama\u00e7\u00f5es em formato f\u00edsico e eletr\u00f3nico, no \u00e2mbito do Programa SIMPLEX + 2016, que visa sobre esta tem\u00e1tica, entre outras, a moderniza\u00e7\u00e3o administrativa e a defesa do consumidor.<\/p><p>\u00a0<\/p><p>Assim e em conformidade com a lei, encontra-se dispon\u00edvel neste site\u00a0 a nova plataforma eletr\u00f3nica do Livro de Reclama\u00e7\u00f5es, sem desprimorar a utiliza\u00e7\u00e3o da mesma ferramenta em suporte papel, que se mant\u00e9m \u00e0 disposi\u00e7\u00e3o do consumidor nas nossas instala\u00e7\u00f5es, como meio de reclama\u00e7\u00e3o e comunica\u00e7\u00e3o. Para aceder clique <a href=\"https:\/\/www.livroreclamacoes.pt\/Inicio\/\">aqui<\/a>.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Livro de Reclama\u00e7\u00f5es Electr\u00f3nico O Decreto-Lei n.\u00ba 74\/2017, de 21 de junho, veio instituir a obrigatoriedade de exist\u00eancia do Livro de Reclama\u00e7\u00f5es em formato f\u00edsico e eletr\u00f3nico, no \u00e2mbito do Programa SIMPLEX + 2016, que visa sobre esta tem\u00e1tica, entre outras, a moderniza\u00e7\u00e3o administrativa e a defesa do consumidor. \u00a0 Assim e em conformidade com &hellip; <br \/><a href=\"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/livro-de-reclamacoes-eletronico\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico<\/span><\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/pages\/14101"}],"collection":[{"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/comments?post=14101"}],"version-history":[{"count":5,"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/pages\/14101\/revisions"}],"predecessor-version":[{"id":14106,"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/pages\/14101\/revisions\/14106"}],"wp:attachment":[{"href":"https:\/\/estetoscopio.digitalpath.pt\/estetoscopio\/wp-json\/wp\/v2\/media?parent=14101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}